Privacy policy

Who is responsible

Nawaa provides HR software to organizations. Your employer or the organization that invited you decides which employee information is recorded in its workspace and is responsible for that information. Nawaa processes it on the organization’s behalf to provide the service.

Information we process

Account information: your name, work email address, phone number if provided, password (stored only as a one-way hash) and sign-in sessions.

Workspace records entered by you or your organization, such as employment details, attendance, leave, payroll, letters, contracts, requests and attached documents.

Product usage events: an internal account identifier and the names of app actions (for example, app opened or signed in). We do not send record contents to analytics.

Crash and error reports: technical diagnostics such as device model, operating system version and the error trace, without personal information attached by default.

How we use information

We use information to run the workspace and apps, authenticate users, enforce your organization’s permissions, keep an activity history, fix errors and understand which features are used. We do not sell personal information, show advertising or track you across other companies’ apps or websites.

Service providers

We use Mixpanel for product usage analytics and Sentry for crash and error reporting. They receive only the limited data described above and process it for Nawaa. Hosting and email delivery providers process data as needed to operate the service.

Security

Data is sent over encrypted HTTPS connections. Each organization’s workspace is isolated, access follows role permissions, sensitive fields are encrypted and important changes are recorded in an activity log. No system is perfectly secure; report concerns to info@nawaa.app.

Retention and deletion

Employment records are kept for as long as your organization uses Nawaa and as employment and legal obligations require. You can request deletion of your account from the mobile app (Profile → Request account deletion) or by emailing info@nawaa.app. Your organization reviews the request; records it must legally retain may be kept, while your sign-in access is removed.

Your choices and rights

You can view much of your information in the app and ask your organization’s HR team to correct it. For access, correction or deletion requests, or any privacy question, contact your organization or Nawaa at info@nawaa.app. The app is intended for workforce use and is not directed to children.

Changes

We will update this page when our practices change and revise the date above.